Privacy Policy

1. Data We Collect

We collect information you provide when registering (name, email, phone), your pet data (name, species, breed, medical data), and QR scan data (approximate location, date, and time).

2. How We Use Your Data

Your data is used exclusively to: facilitate pet identification and return, manage your account and products, send you scan notifications, and improve the Service.

3. Data Visible When Scanning QR

When someone scans your pet's QR, they can see: the pet's name, your name and contact details (phone/WhatsApp), pet photo, and medical data if you have enabled health record visibility.

4. Data Protection

We implement technical and organizational security measures to protect your data. Passwords are stored encrypted and connections are secured via HTTPS.

5. Data Sharing

We do not sell or share your personal data with third parties. Only information you configure as public when scanning the QR is shared.

6. Your Rights

You can access, modify, or delete your personal data at any time from your user dashboard. To request complete account deletion, contact us.

7. Cookies

We use essential cookies for site functionality (session, language). We do not use tracking or advertising cookies.